Predictive factors of occupational stress among nurses during the COVID-19 pandemic: a cross-sectional study in Kashan, Iran

Abstract

Background

Considering the severe and sudden changes in the job conditions of nurses during the covid-19 pandemic, the increase in job tensions during this critical period and its consequences on the quantity and quality of nursing care, this study aims to investigate the job stress of nurses during the covid-19 pandemic and its predictors in Iran.

Methods

This cross-sectional study was conducted on 400 nurses in ‘Kashan’, Iran, who were randomly selected using stratified sampling. Data were collected using two questionnaires on occupational stress and potential related factors. The data were analyzed in SPSS version 16.

Results

The results showed that the occupational stress of nurses in Iran was at a medium to high level with a mean and standard deviation of 103.773 ± 15.742 (scale of 34–136). Factors such as satisfaction with physical health, quality of work life, satisfaction with the availability of facilities, sense of coherence, education level, work experience, job burnout, male gender, being native, and workplace were predictors of occupational stress and explained 23.3% of the variance in occupational stress score. The highest contribution was related to satisfaction with physical health.

Conclusion

Considering the consequences of occupational stress for nurses, it is crucial for health and nursing authorities to take these factors into consideration in policy-making and planning.

Background

Occupational stress is an emotional, cognitive, behavioral, and psychological response to the harmful aspects of the work environment [1]. It occurs when the expectations from an individual exceed their abilities and capabilities [2]. Nurses, due to the nature of their profession, are constantly exposed to various occupational stressors. The level of occupational stress was reported to be 124.06 ± 32.58 (scale of 46–201) in Chaudhari et al.‘s (2018) study in India [3], 66.2% in Baye et al.‘s (2020) study in Ethiopia [4], and 109.06 ± 16.22 (scale of 175 − 35) in Ghadirzadeh and Adib-Hajbaghery’s (2017) study in Iran [5].

With the onset of the COVID-19 pandemic, nurses experienced unprecedented levels of occupational stress due to being at the forefront of the fight against this unknown disease with high mortality rates. Among these stresses were shortages of medical facilities and equipment [6], wearing heavy protective clothing and masks for long periods [7], extremely high work pressure, long working hours, cancellation of many personal and recreational programs, being away from family, limited close contact with family and friends, and concern about transmitting the disease to loved ones [2, 8]. Some studies reported nurses’ occupational stress during the COVID-19 pandemic in different amount; in Saudi Arabia 6.92 ± 2.91 (scale of 0–10) [9], in Jordan 94.59 ± 6.08 (scale of 34–136) [10], in China 91.42 ± 26.09 (scale of 35–140) [2], in Egypt 193.55 ± 44.94 (scale of 57–228) [11], and in Iran 72% [12].

During the COVID-19 pandemic, nurses experienced significant job-related stress, which resulted in various negative consequences such as reduced efficiency, decreased attention and focus, impaired decision-making skills, increased absenteeism, decreased organizational commitment, reduced job satisfaction [13], an increased tendency to quit [14] and burnout [15], a higher likelihood of clinical errors and decreased quality of nursing care [4].

Studies on factors related to occupational stress indicate various contradictory factors. Some studies have shown a significant statistical relationship between occupational stress and marital status [16], gender, workplace, work experience [17, 18], work overload [19], shift work, mental health [17], education level [5, 20], number of children [21], role ambiguity, job change, job satisfaction, spiritual health [22], quit job, quality of work life [14], job burnout, resilience [23], and sense of coherence [24].

Some studies have not shown a significant statistical relationship between occupational stress and age, marital status [17, 21], coworker support [19], education level, patient safety [16], gender, work experience [21], work shifts, job position, income [5], workplace, overtime hours, and number of children [20].

Considering the consequences of nurses’ occupational stress and the impact of the environment and structure on the level of stress and changes in working conditions during pandemics such as COVID-19, and the contradictions in previous studies regarding related factors, this study was conducted.

Methods

Study design

This cross-sectional study was conducted between August and September 2022 (Simultaneously with one of the peak of COVID-19 in ‘Kashan’, Iran) in hospitals affiliated to ‘Kashan’ University of Medical Sciences in Iran.

Sampling method

The study population included all nurses who were employed in seven hospitals affiliated to ‘Kashan’ University of Medical Sciences in Iran. To determine the sample size, a previous study by Farhadi et al. (2013) was consulted, which reported occupational stress using the Taft and Anderson questionnaire as 121.36 ± 19.88 [25]. Based on formula number one and considering the accuracy of one tenth of a standard deviation, the sample size was estimated to be 383 individuals. However, considering potential attrition, 400 individuals were selected for the study using stratified random sampling based on hospital wards in all seven hospitals.

Formula number 1

$$\frac{{\mathbf{S}}^{2}{\mathbf{Z}}^{2}}{{\mathbf{d}}^{2}}$$

Inclusion and exclusion criteria

The inclusion criteria for participants were being employed in clinical activities in hospital wards (inpatient departments), having at least one year of work experience in clinical settings, willingness to participate in the study, not having any known psychological disorders (self-reported), and having a university degree in nursing. The exclusion criteria were dropping out of the study during questionnaire completion and providing incomplete responses to the questionnaires.

Measures

The data collection tools consisted of two questionnaires: The Personal and Occupational Characteristics Questionnaire and “the Gary Toft and Anderson’s Job stress Questionnaire” Especially for nurses.

The first questionnaire, a 36-item questionnaire on personal and occupational characteristics, was developed by the researcher based on a review of the literature. The qualitative content validity of this questionnaire was confirmed by six faculty members from the Nursing and Midwifery department at ‘Kashan’ University of Medical Sciences in Iran. The questionnaire was consisted of two sections: personal characteristics (17 questions) and occupational characteristics (19 questions). Personal characteristics included gender, marital status, age, education level, family income, number of children, ethnicity, regular exercise, sleep and nutrition status, religious beliefs and adherence, history of COVID-19 infection, history of COVID-19 infection in family members, family and friend support and satisfaction with physical and mental health. The occupational characteristics section included workplace, clinical work experience, experience working in COVID-19 wards and temporary COVID-19 wards (inpatient and temporary hospitalization departments for COVID-19 patients), amount of overtime work per month, dominant work shift, quality of work life, interest in nursing profession, job satisfaction, satisfaction with staffing levels in each shift, job burnout, work-family conflict, satisfaction with salary and wages, physician’s behavior and performance towards oneself, colleagues’ behavior and performance towards oneself, satisfaction with behavior and performance of head nurse towards oneself, nursing office officials’ behavior and performance towards oneself, patient feedback, and satisfaction with availability of medical equipment and facilities.

The second questionnaire was the Gary Taft and Anderson Nursing Stress Scale, which consisted of 34 questions in 7 domains [26]. Responses to the items were rated on a Likert scale as not-stressful (1 point), rarely stressful (2 points), sometimes-stressful (3 points), and always-stressful (4 points). The total score ranged from 34 to 136, with higher scores indicating greater levels of stress. The reliability and validity of this questionnaire have been established in the Iranian population, with a Cronbach’s alpha coefficient of 0.77 reported by Salemi et al. (2017) [27]. In the current study, both Cronbach’s alpha and McDonald’s omega were calculated to be 0.934.

Data collection method

The first author visited the nursing offices of each of the seven hospital and obtained permission to conduct the research. A list of all departments where nurses were clinically active, along with the number and names of nurses employed in those departments, was obtained. Nurses were randomly selected from each department based on the inclusion criteria and desired sample size. The researcher visited each department at the beginning of each shift, explained the research, and obtained written and verbal consent from eligible nurses. Necessary explanations on how to complete the questionnaires were provided, and the questionnaires were collected at the end of the shift. In cases where the questionnaire was not completed on the scheduled date, an agreement was made with the nurse regarding the delivery time. Each nurse was assigned a unique code.

Data analysis

Data analysis was performed using SPSS software version 16. Measures of central tendency and dispersion were used to describe quantitative variables, while absolute and relative frequencies were used for categorical variables. Skewness and kurtosis indices were used to test for normality of quantitative data, with a range of ± 2 considered as normal.

The collected data were analyzed in two stages. In the first stage, univariate tests were used to examine the relationship between each potential categorical factor. Independent t-tests were used for dichotomous factors, and one-way analysis of variance (ANOVA) or non-parametric equivalent (Kruskal-Wallis) was used for non-normal data. Pearson correlation coefficient was used for quantitative factors. In the second stage, multiple stepwise linear regression analysis was conducted to investigate the precise role of potential factors in determining variations in the occupational stress score, while removing the confounding effect of other factors. Variables that were significant in the univariate analysis (with a P-value < 0.2) were included in the multiple regression analysis. A significance level of less than 0.05 was considered in all analyses.

Missing data for the item “satisfaction with the behavior and performance of the head nurse” were replaced with the mean score. Additionally, missing data for the item “satisfaction with the performance of the head nurse” (for nurses who had served as head nurses for a long time) were also replaced with the mean score.

Results

The questionnaires were distributed among 400 nurses working in the hospitals affiliated to ‘Kashan’ University of Medical Sciences, and all the questionnaires were analyzed. Overall, 76% of the participants were female, 83.3% were married, and 84.8% had a bachelor’s degree. The mean age of the participants was 34.41 ± 7.17 years, and the mean work experience was 10.29 ± 6.86 years. The mean level of interest in nursing profession, satisfaction with the behavior of nursing office officials, and satisfaction with salary and benefits were approximately 7.43, 5.85, and 3.61 (scale of 0–10), respectively. The mean score of nursing stress among the participants was 103.773 ± 15.742 (scale of 34–136). The results of the Univariate analysis showed that there was a statistically significant relationship between age, gender, education, employment status, being native, number of children, regular exercise, nutritional status, workplace, job position, work experience in the COVID-19 ward, work experience in the temporary COVID-19 ward, work-family conflict, support from friends, satisfaction with the number of personnel in each shift, job satisfaction, quality of work life, job burnout, satisfaction with physical and mental health, satisfaction with the behavior of physicians, satisfaction with the behavior of colleagues, satisfaction with the behavior of nursing office officials, satisfaction with feedback from patients, satisfaction with the availability of facilities and equipment, and sense of coherence with nursing stress (Tables 1 and 2).

The multiple linear regression model showed that the simultaneous presence of 10 variables in the model was significant in predicting nursing occupational stress. Satisfaction with physical health, quality of work life, satisfaction with facilities and equipment, and sense of coherence had a negative effect on occupational stress. Education level, work experience, and job burnout had a positive effect on nursing occupational stress. Being male and native were associated with lower levels of occupational stress. Workplace was also a significant factor affecting occupational stress (P-value < 0.001, F = 11.848). Additionally, this analysis showed that 23.3% of the variance in nursing occupational stress scores was explained by these 10 variables, with the greatest contribution coming from satisfaction with physical health (R2 = 0.078) (Table 3).

Table 1 Occupational stress scores of nurses categorized by personal and job variables

Table 2 Occupational stress score of nurses categorized by quantitative personal and occupational variables and sense of coherence

Table 3 Results of multiple linear regression on factors affecting occupational stress score

Discussion

The present study aimed to investigate the predictors of nursing occupational stress. The findings showed that the mean total score of nursing occupational stress was 103.773 ± 15.742 (scale of 34 to 136), indicating a higher-than-average level of occupational stress among nurses during the COVID-19 pandemic. The results of the study by Zhan et al. (2020) were consistent with the present study, showing moderate to high levels of occupational stress among Chinese nurses during the pandemic [2]. Tayyib and Alsulami (2020) also reported higher than average levels of occupational stress among nurses in Saudi Arabia during this period [9]. The findings of the study by Alkhawaldeh et al. (2020) in Jordan showed moderate levels of occupational stress among nurses during this outbreak [10]. However, Said and El-Shafei (2021) reported high levels of nursing occupational stress in Egypt [11]. Nursing occupational stress has been consistently found to be moderate to higher than average and in fact, it has been worthy of attention in all studies during the COVID-19 pandemic. Differences may be influenced by variations in shift work and workload, societal expectations, workplace stressors, amount of rest and free time, time spent with family, friends, and engaging in group and physical activities [28,29,30], as well as the number of pandemic-related deaths in the region and availability of medical and protective equipment [6].

The results also show that nursing occupational stress has a significant relationship with gender, education level, employment status, native status, regular exercise, nutrition status, workplace, job position, experience in COVID-19 ward, experience in temporary COVID-19 hospitalization ward, work-family conflict and social support, age, number of children, satisfaction with staffing levels in each shift, work satisfaction, quality of work life, job burnout, satisfaction with physical and mental health, behavior of physicians, behavior of colleagues, the behavior of nursing office officials, satisfaction with patient feedback, availability of facilities and equipment, and sense of coherence.

The results of the multivariate analysis showed that satisfaction with physical health, quality of work life, availability of facilities, sense of coherence, education level, work experience, job burnout, male gender, native status, and workplace were influential factors on nursing occupational stress. Additionally, the multivariate analysis indicated that 23.3% of the variance in nursing occupational stress scores could be explained by the 10 aforementioned variables, with the greatest contribution coming from satisfaction with physical health. Consistent with the findings of this study, Hendy et al. (2021) reported that during the pandemic, factors predicting nursing occupational stress in Egypt included workplace, education level, participation in COVID-19-related training courses, fear of infection, fear of transmitting the disease to family members, unavailability of protective equipment, performance of officials, nurse shortage, and the stigma of COVID-19 [31].

The results of the study by Zhan et al. (2020) in China also showed a significant correlation between nursing occupational stress levels and daily working hours, number of night shifts per week, work experience, and education level [2]. Jamali et al. (2012) in Mashhad, Iran also reported that nursing occupational stress was related to gender, education level, and the level of nurse’s awareness [32].

The most influential factor on the level of nursing occupational stress in this study was satisfaction with physical health status. Several studies in this field have indicated that physical health is a significant source of stress for nurses. Moreover, working in an environment that does not prioritize their well-being can have a detrimental effect on their physical health, as evidenced by research conducted prior to the COVID-19 outbreak. Unfortunately, the pandemic has only served to exacerbate and intensify this pre-existing issue [32, 33]. The findings of the Melnyk study (2022) indicated that during the pandemic, only 25% of nurses had good physical health status, and more than 50% of them reported that COVID-19 pandemic impacted their physical health negatively [34], which can lead to increased occupational stress, absenteeism, and a decrease in the quantity and quality of nursing care.

Study strengths and limitations

The present study has several strengths, including a relatively large sample size, stratified sampling, and the use of multivariate analysis alongside univariate analysis. However, there are limitations to consider. For instance, some variables, such as work-family conflict, were measured using only one question.

Conclusions and implication

In the multiple linear regression model, 10 variables including satisfaction with physical health, work-life quality, satisfaction with facilities, sense of coherence, education level, work experience, job burnout, gender (male), being native, and workplace explained 23.3% of the variance in nurses’ occupational stress score, with the greatest contribution coming from satisfaction with physical health. Given that healthcare systems worldwide faced challenges during the COVID-19 pandemic, and there were sudden and significant changes in nurses’ work conditions, and also in order to prepare for crises and problems that threaten the life of humanity it is essential for researchers to investigate occupational stress and related factors among nurses during the pandemic to enable health system officials and planners to implement appropriate interventions to improve working conditions.