Table 2

The three separate components of burnout [42]. Note: burnout on the MBI is indicated by higher scores on the emotional exhaustion and depersonalisation scales, and lower scores on the scale of personal accomplishment.

Emotional exhaustion:

Reduced energy and job enthusiasm; emotional and cognitive distancing from the job.

Depersonalisation:

Cynicism; lack of engagement and distancing from patients; treatment of patients as inanimate, unfeeling objects.

Personal accomplishment:

A sense of efficacy and effectiveness; of involvement, commitment and engagement; of capacity to innovate, change and improve.


McManus et al. BMC Medicine 2004 2:29   doi:10.1186/1741-7015-2-29

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