Table 1

Showing the mean scores across the 16 items for governance
N Min Max Mean Std.
Systems exist for reporting, investigating, and adjudicating misallocation or misuse of resources. 42 1 4 3.19 1.131
The public have regular opportunities to meet with managers of the health facility to raise issues about service efficiency or quality. 42 1 4 3.60 .828
Local organisations and health service users have influence on what services are offered at the health facility. 42 1 4 3.31 .950
There are forums and procedures that give the public, technical experts, and local communities’ opportunities to provide input. 42 3 4 3.71 .457
The health facility use evidence on program results, patient satisfaction, and other health-related information to improve the services they deliver. 42 1 4 3.33 .979
Health facility managers rely on research data from health facility to plan services. 42 3 4 3.86 .354
The health facility regularly organize forums to solicit input from the public and concerned stakeholders. 42 1 4 3.36 .906
The health facility has protocols for adult, child and maternal health services from the MoH. 42 1 4 2.86 1.317
The facility managers ensure that Health workers follow protocols, standards and codes of conduct. 42 3 4 3.83 .377
The health facility collects and analyses local data. 42 2 4 3.81 .455
The health facilities receive regular external quality check team to ensure that the protocols and standards are followed. 42 1 4 3.52 .943
The allocation and utilization of resources are regularly tracked and information on results is available for review by the local communities/stakeholder. 42 1 4 3.43 .966
There is a mechanism for correcting those not complying with standards and code of conduct. 42 1 4 2.48 1.194
The public and concerned stakeholders have the capacity to advocate and participate effectively with the health facility officials in making plans. 42 1 4 3.19 .969
There are procedures and systems that clients, providers, and concerned stakeholders can use to fight bias and inequity in accessing health service. 42 1 4 3.38 .909
Health services are organised and financed in ways that offer incentives to health workers and community health workers to improve performance. 42 1 4 2.88 1.131

Mutale et al.

Mutale et al. BMC International Health and Human Rights 2013 13:34   doi:10.1186/1472-698X-13-34

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