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Open Access Research article

Perceptions and utilization of primary health care services in Iraq: findings from a national household survey

Gilbert Burnham1*, Connie Hoe1, Yuen Wai Hung1, Agron Ferati2, Allen Dyer2, Thamer Al Hifi3, Rabia Aboud4 and Tariq Hasoon5

Author affiliations

1 Johns Hopkins Bloomberg School of Public Health, Center for Refugee and Disaster Response, Baltimore, MD USA

2 International Medical Corps, Washington DC, USA

3 Al Kindi College of Medicine, University of Baghdad, Iraq

4 College of Medical and Biological Technologies, University of Baghdad, Iraq

5 International Medical Corps, Baghdad, Iraq

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Citation and License

BMC International Health and Human Rights 2011, 11:15  doi:10.1186/1472-698X-11-15

Published: 16 December 2011

Abstract

Background

After many years of sanctions and conflict, Iraq is rebuilding its health system, with a strong emphasis on the traditional hospital-based services. A network exists of public sector hospitals and clinics, as well as private clinics and a few private hospitals. Little data are available about the approximately 1400 Primary Health Care clinics (PHCCs) staffed with doctors. How do Iraqis utilize primary health care services? What are their preferences and perceptions of public primary health care clinics and private primary care services in general? How does household wealth affect choice of services?

Methods

A 1256 household national survey was conducted in the catchment areas of randomly selected PHCCs in Iraq. A cluster of 10 households, beginning with a randomly selected start household, were interviewed in the service areas of seven public sector PHCC facilities in each of 17 of Iraq's 18 governorates. A questionnaire was developed using key informants. Teams of interviewers, including both males and females, were recruited and provided a week of training which included field practice. Teams then gathered data from households in the service areas of randomly selected clinics.

Results

Iraqi participants are generally satisfied with the quality of primary care services available both in the public and private sector. Private clinics are generally the most popular source of primary care, however the PHCCs are utilized more by poorer households. In spite of free services available at PHCCs many households expressed difficulty in affording health care, especially in the purchase of medications. There is no evidence of informal payments to secure health services in the public sector.

Conclusions

There is widespread satisfaction reported with primary health care services, and levels did not differ appreciably between public and private sectors. The public sector PHCCs are preferentially used by poorer populations where they are important providers. PHCC services are indeed free, with little evidence of informal payments to providers.