Table 4

Perceived strengths and weaknesses of different models

Small family doctor based models

Large family doctor based models

Hospital based and national models


Individual general family practice

(N = 3)

Rota group

(N = 21)

GP coopera-tive

(N = 9)

Primary care center

(N = 5)

Deputizing service

(N = 3)

A&E department

(N = 7)

Telephone triage and advice

(N = 3)

Integrated care

(N = 1)


Continuity of care

-

0

0

-

-

-

-

+

Efficiency

0

0

+

-

-

-

0

+

Accessibility

+

+

+

+

0

-

+

0

Coordination of care

0

0

+

-

-

-

0

+

Satisfaction physicians

0

-

+

-

0

0

-

0

Satisfaction other professionals

0

0

+

0

+

0

-

0

Satisfaction patients

0

+

+

0

0

+

+

-

Safety of triage

0

+

+

0

0

0

0

+


Legend + = potential strength, no or few problems (median < 2); 0 = neutral, some problems (median = 3); - = potential weakness, many to major problems (median > 2). Changes after the second mailing led to some missings; therefore, the number of most used models is lower.

Huibers et al. BMC Health Services Research 2009 9:105   doi:10.1186/1472-6963-9-105

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