Pre-publication history
Complaints handling in hospitals: an empirical study of discrepancies between patients' expectations and their experiences
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* Corresponding author: Roland D Friele r.friele@nivel.nl
BMC Health Services Research 2008, 8:199 doi:10.1186/1472-6963-8-199
Pre-publication versions of this article and reviewers' reports
| Original Submission - Version 1 | Manuscript | 05 Oct 2007 | |
| Reviewer's Report | David Studdert | 15 Nov 2007 | |
| Reviewer's Report | Wayne Kenneth Cunningham | 19 Nov 2007 | |
| Resubmission - Version 2 | Manuscript | Author's comment | 23 Apr 2008 |
| Reviewer's Report | David Studdert | 26 May 2008 | |
| Resubmission - Version 3 | Manuscript | Author's comment | 02 Jul 2008 |
| Reviewer's Report | David Studdert | 04 Aug 2008 | |
| Resubmission - Version 4 | Manuscript | Author's comment | 11 Sep 2008 |
| Resubmission - Version 5 | Manuscript | 12 Sep 2008 | |
| Editorial acceptance | 17 Sep 2008 | ||
| Published | 30 Sep 2008 |