Table 1

The seven steps for root cause analysis (RCA) team investigation details
Seven Steps to RCA [[2]] Team-based RCA Incident Investigations [[6,][8]]
1. Identify the incident to be analysed Small operational team appointed
2. Organise a team to carry out the RCA Agree terms of reference
3. Study the work processes Agree methods for gathering evidence
4. Collect the facts Interrogate, discuss and analyse evidence
5. Search for causes Draft recommendations for service improvement
6. Take action
7. Evaluate the actions taken

Bowie et al.

Bowie et al. BMC Health Services Research 2013 13:50   doi:10.1186/1472-6963-13-50

Open Data