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Open Access Highly Accessed Research article

Corruption, inequality and population perception of healthcare quality in Europe

Zlatko Nikoloski* and Elias Mossialos

Author Affiliations

London School of Economics, Houghton Street, WC2A 2AE London, UK

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BMC Health Services Research 2013, 13:472  doi:10.1186/1472-6963-13-472

Published: 11 November 2013

Abstract

Background

Evaluating the quality of healthcare and patient safety using general population questionnaires is important from research and policy perspective. Using a special wave of the Eurobarometer survey, we analysed the general population’s perception of health care quality and patient safety in a cross-country setting.

Methods

We used ordered probit, ordinary least squares and probit analysis to estimate the determinants of health care quality, and ordered logit analysis to analyse the likelihood of being harmed by a specific medical procedure. The models used population weights as well as country-clustered standard errors.

Results

We found robust evidence for the impact of socio-demographic variables on the perception of quality of health care. More specifically, we found a non-linear impact of age on the perception of quality of health care and patient safety, as well as a negative impact of poverty on both perception of quality and patient safety. We also found robust evidence that countries with higher corruption levels were associated with worse perceptions of quality of health care. Finally, we found evidence that income inequality affects patients’ perception vis-à-vis safety, thus feeding into the poverty/health care quality nexus.

Conclusions

Socio-demographic factors and two macro variables (corruption and income inequality) explain the perception of quality of health care and likelihood of being harmed by adverse events. The results carry significant policy weight and could explain why targeting only the health care sector (without an overall reform of the public sector) could potentially be challenging.

Keywords:
Quality of healthcare; Access to healthcare; Corruption; Inequality; EU