Table 2

Issues identified by participating dentists
Types of issue Problems reported by dentists Explanations provided by dentists Main sources of the issues according to dentists
Organizational Dentists find the organization of appointments and scheduling difficult for people on social assistance ● People on social assistance tend to consult in an emergency ● People on social assistance
● They often miss appointments and have no valid reasons for that ● People on social assistance
● They have little availability during off-peak hours ● People on social assistance
Biomedical Dentists feel unable to provide them with adequate treatments and improve their oral health ● Public dental insurance does not cover several treatments ● Public health care system
● People on social assistance lack motivation to care for their health ● People on social assistance
Financial Dentists perceive patients on social assistance as non lucrative and a threat to the financial sustainability of their clinic ● The reimbursement rates of the government are too low ● Public health care system
● The treatments performed are often basic ● People on social assistance
● Missed appointments cause lost wages ● People on social assistance

Bedos et al.

Bedos et al. BMC Health Services Research 2013 13:464   doi:10.1186/1472-6963-13-464

Open Data