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Open Access Research article

Evaluation of facilitative supervision visits in primary health care service delivery in Northern Ghana

Moses Aikins1*, Amos Laar1, Justice Nonvignon1, Samuel Sackey1, Takaharu Ikeda2, George Woode2, Alexis Nang-Beifubah3 and Frank Nyonator4

Author Affiliations

1 School of Public Health, College of Health Sciences, University of Ghana, Legon, Accra, Ghana

2 Japanese International Cooperation Agency, Ghana Office, Accra, Ghana

3 Regional Health Directorate, Ghana Health Service, Upper West Region, Accra, Wa, Ghana

4 Policy Planning, Monitoring and Evaluation Division, Ghana Health Service, Accra, Ghana

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BMC Health Services Research 2013, 13:358  doi:10.1186/1472-6963-13-358

Published: 24 September 2013

Abstract

Background

In Ghana’s health delivery services, facilitative supervisory visit (FSV) as a system of management is new. This paper presents the standard evaluation results of FSV, which formed an integral part of the community-based health planning services (CHPS) initiative.

Methods

The study was conducted in the Upper West Region of Ghana. The Project developed guidelines and tools for FSV for four different health system levels – regional, district, sub-district and community levels. Electronic data from all four levels representing quarterly results were compiled into their annual equivalents, and summarized graphically for comparison.

Results

The data show that all the nine districts embraced the FSV concept even though they differed markedly with regard to the degree of adherence to some set benchmarks. Three DHMTs (Wa Municipal, Lawra and Jirapa) were graded as good while the remaining six DHMTs were adjudged as fair in relation to management of supplies, transport and equipment, information, meeting, and technical support.

Conclusions

The data further suggest that there is much to gain both individually and institutionally from FSVs. Generally, FSVs are crucial to the delivery of primary health care services in especially rural areas.

Keywords:
Facilitative supervision visit; Primary health care; Service delivery; Ghana