Table 3 |
|
| Focus group topic guide | |
| Topic | Issues raised by individual interviewees |
| Access to health services | Appointment letters; hospital signs |
| Relationships with healthcare staff | Language used |
| Disclosure to healthcare staff | Who to tell; how to tell |
| Self-management of health conditions | Obtaining and using medicines |
| Stigma and mental wellbeing | Other people’s attitudes; disclosure management |
| Suggestions for the NHS to improve the experiences of people with low literacy | Colour coding; oral explanations |
Easton et al.
Easton et al. BMC Health Services Research 2013 13:319 doi:10.1186/1472-6963-13-319
