Table 6

The overall strength and direction of evidence
Results Strength and direction of evidence
Patient-provider communication +++
Monitor treatment response ++
Detect unrecognised problems ++
Changes to patient health behaviour n/a
Changes to patient management +
Improved patient satisfaction +++
Improved health outcomes +/0
Strong & effective quality improvement n/a
Increased transparency, accountability, public reporting n/a
Better system performance (monitoring, planning, financing, evaluating, responding) n/a

Note: ++++: the strongest positive effect; xxxx: the strongest negative effect; n/a: not available; 0: mutual (no significant effect).

Chen et al.

Chen et al. BMC Health Services Research 2013 13:211   doi:10.1186/1472-6963-13-211

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