Table 1

Data collection activities and data sources
System level Site A Site B
Meso level Interviews: 18 Interviews: 25
(17 senior managers and one user representative). (23 senior managers, one user representative, one patient ombudsman1)
Observations: 2 hours Observations: 2 hours
Micro level Interviews: 25 Interviews: 16
(Clinical staff and middle managers - Maternity: 14 informants and oncology: 11 informants) (Clinical staff and middle managers - Maternity)
Focus group interview: 1 (3 informants, maternity). Focus group interview: 1 (7 informants, maternity)
Observation: 20 hours (Maternity: 10 hours, Oncology: 10 hours). Observation: 12 hours (Maternity)
QI project Interviews: 7 Interviews: 6
Observation: 2 hours Observation:7 hours

1Patient ombudsman is a public body and is not part of the hospital organization.

Wiig et al.

Wiig et al. BMC Health Services Research 2013 13:206   doi:10.1186/1472-6963-13-206

Open Data