Table 3

An example of feedback to a care group
Domains Sub domains Your organisation [%] Mean score care groups [%]
1 Organisation of Care
Care program 90 81
Continuity and coordination 60 72
Communication en information 21 49
*Mean weighted score organisation of care: 58 67
2 Multidisciplinary teamwork
Work agreement 61 60
Tasks and responsibilities 78 92
Teamwork/consultation /shared education /guidelines 45 74
Transfer and referral 75 68
*Mean weighted score multidisciplinary teamwork: 64 74
3 Patient centeredness
Self-management 25 94
Individual care plan 33 30
Policy on patient education 50 58
Inspection of medical file 17 39
Patient interests 71 60
Patient involvement 67 14
*Mean weighted score patient centeredness: 44 49
4 Performance management
Registering results 63 60
Control of results 40 27
Processing of results 100 67
Analysing results 68 56
Performance indicators 100 94
*Mean weighted score performance results: 73 61
5 Quality improvement policy
Elements of quality improvement 60 38
Feedback/ benchmark 100 73
Visitation 60 43
Education 100 67
Patient safety 0 22
Defining sub-groups 33 53
*Mean weighted score quality improvement policy: 69 54
6 Management Strategies
Structural policy 92 66
Quality system 67 56
Quality documents 40 72
*mean weighted score on management strategies: 73 66
mean total score quality management 64 62

*The weight of a sub-domain within a domain is determined by consulting experts.

Campmans-Kuijpers et al.

Campmans-Kuijpers et al. BMC Health Services Research 2013 13:129   doi:10.1186/1472-6963-13-129

Open Data