Table 2

Overall patient satisfaction on TB treatment service at public health facilities of Sidama zone, South Ethiopia, from March to April 2011
Items Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree
I am totally satisfied with TB treatment service (N = 530) 14(2.6%) 36(6.8%) 7(1.3%) 235(44.3%) 238(44.9%) Mean 4.22
SD 0.962
Something about my consultation is better (N = 530) 10(1.9%) 32(6.0%) 15(2.8%) 306(57.7%) 167(31.5%) Mean 4.11
SD 0.863
I will advise my friends or relatives to see this provider. (N = 527) 7(1.3%) 15(2.8%) 3(0.6%) 178(33.8%) 324(61.5%) Mean 4.51
SD 0.770
The 10th percentile =10. Mean 12.79.
The 50th percentile =13 SD ±2.30.

Nezenega et al.

Nezenega et al. BMC Health Services Research 2013 13:110   doi:10.1186/1472-6963-13-110

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