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Open Access Research article

Dutch healthcare reform: did it result in better patient experiences in hospitals? a comparison of the consumer quality index over time

David E Ikkersheim12* and Xander Koolman2

Author Affiliations

1 KPMG Plexus, Breukelen, The Netherlands

2 FALW, VU University, Amsterdam, The Netherlands

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BMC Health Services Research 2012, 12:76  doi:10.1186/1472-6963-12-76

Published: 25 March 2012

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