|Reconstruction of the final propositions|
|Legal instruments||Condition||Communicative instruments||Condition||Financial instruments||Condition|
|Insurers may choose the policy forms they offer ||F||Media campaign from the government about the new health insurance system [37,42-44]||F||Financial incentives (e.g. co-payments) [37,39,40,43,49,56,63]||I|
|Patients have the right to choose from the available policy forms ||F||Developing quality/performance indicators [30,31,41,43,44,57,58,70,71]||I||Subsidies from government [44,72-75]||I|
|With a payment-in-kind policy, providers are obliged to deliver care as agreed within a reasonable time and at a reasonable distance ||F||Developing comparative information, e.g. for kiesbeter.nl or the Healthcare Inspectorate (IGZ) [31,49,57,77-79]||I|
|With a payment-in-kind policy or a preferred provider policy, patients have the right to receive compensation when they choose a non-contracted provider in the Netherlands and in Europe ||F||Comparative information, e.g. kiesbeter.nl, physical desks, telephone, papers, healthcare providers, insurers and user organizations (peer contact and information provision) [30,37,38,41-43,46,53,54,57,59,70,80,81]||I|
|With a reimbursement policy or a personal budget, patients are allowed to choose their preferred provider freely without intervention from the insurer ||F||Advice and support for people who are unable to choose independently (e.g. by MEE) [56,74,82]||I|
|Providers are obliged to publish comparative information ||I|
|Providers are obliged to make the information understandable, effective and correct ||I|
|The information providers provide may not be misleading and must comply with the legislation ||I|
W = willing/able to choose; F = freedom of choice; I = Informed.
Victoor et al.
Victoor et al. BMC Health Services Research 2012 12:441 doi:10.1186/1472-6963-12-441