Table 1

Topic Guide Used for Interviews and Focus Groups
Theme Guiding Questions
Literacy Screening 1. How often do you have someone help you read health information
2. How confident are you filling out medical forms on your own
3. How helpful is the written information that you receive
Accessibility 1. How does this PROM look?
2. Is there anything that could make it look better?
Ex. The instructions
The size of the letters
The way the letters look
The headings
Colour of paper and colour of writing
Words used
Length of sentences
Placement of tick boxes
3. Is there anything that could make it easier to complete?
Ease of use 1. Where would you prefer to complete this questionnaire? Why?
Ex. Home
Doctor’s room
Waiting Room
Private Room in hospital
2. When would you prefer to complete this questionnaire? Why?
Ex. When you arrive
While seeing the doctor
After seeing the doctor
After you go home
3. Would you prefer someone to help you complete this questionnaire? Who?
Ex. Doctor
Nurse
Family member
Friend
No one

Jahagirdar et al.

Jahagirdar et al. BMC Health Services Research 2012 12:431   doi:10.1186/1472-6963-12-431

Open Data