Email updates

Keep up to date with the latest news and content from BMC Health Services Research and BioMed Central.

Open Access Highly Accessed Research article

Following the funding trail: Financing, nurses and teamwork in Australian general practice

Christopher Pearce12*, Christine Phillips2, Sally Hall2, Bonnie Sibbald4, Julie Porritt3, Rachael Yates3, Kathryn Dwan2 and Marjan Kljakovic2

Author Affiliations

1 Melbourne East General Practice Network, Blackburn, Victoria, Australia

2 Academic Unit of General Practice and Community Health, Australian National University Medical School, ACT, Australia

3 Australian General Practice Network, Manuka, ACT, Australia

4 National Centre for Primary Care Research Development Centre, Manchester University, Manchester, UK

For all author emails, please log on.

BMC Health Services Research 2011, 11:38  doi:10.1186/1472-6963-11-38

Published: 17 February 2011

Abstract

Background

Across the globe the emphasis on roles and responsibilities of primary care teams is under scrutiny. This paper begins with a review of general practice financing in Australia, and how nurses are currently funded. We then examine the influence on funding structures on the role of the nurse. We set out three dilemmas for policy-makers in this area: lack of an evidence base for incentives, possible untoward impacts on interdisciplinary functioning, and the substitution/enhancement debate.

Methods

This three year, multimethod study undertook rapid appraisal of 25 general practices and year-long studies in seven practices where a change was introduced to the role of the nurse. Data collected included interviews with nurses (n = 36), doctors (n = 24), and managers (n = 22), structured observation of the practice nurse (51 hours of observation), and detailed case studies of the change process in the seven year-long studies.

Results

Despite specific fee-for-service funding being available, only 6% of nurse activities generated such a fee. Yet the influence of the funding was to focus nurse activity on areas that they perceived were peripheral to their roles within the practice.

Conclusions

Interprofessional relationships and organisational climate in general practices are highly influential in terms of nursing role and the ability of practices to respond to and utilise funding mechanisms. These factors need to be considered, and the development of optimal teamwork supported in the design and implementation of further initiatives that financially support nursing in general practice.