Table 1

Open-ended interview questions

Initially, the parents were asked to describe their experiences when interacting with the PCHC nurses within the following themes:


Scenarios (episodes/incidents) of interactions


Actions taken/feelings/thoughts in different situations, and how the parents handled/felt/thought in different episodes/incidents.


What the parents considered to be important factors in the interaction.

Berlin et al. BMC Nursing 2010 9:14   doi:10.1186/1472-6955-9-14

Open Data