Table 4

Opinions expressed in focus groups and interviews

Patients focus groups

Patients interviews

Professionals focus groups


Differences between older and younger patients

Individual variance, apart from age differences

-

x

x

Older patients have more difficulty processing information

x

-

x

Older patients have more life experience and different expectations about the future

x

-

x

The difference in life expectations has its impact on the decision to undergo a treatment or not

-

-

x

Older patients are more vulnerable (co morbidity) and have more resistance to ask for assistance: they need guidance in asking for and receiving help

x

-

x

Needs of older cancer patients

Concrete information about their disease and treatment

x

x

x

Exploring the patient's personal situation

x

x

x

Exploring information needs of patient and relative

x

x

-

Tailor information to the patient's specific needs and situation

x

x

x

Preferences of timing of providing the information differs among patients

x

-

-

Empathy, support and reassurance, for both patient and relative

x

x

-

Exploring patient's expectations or ideas about chemotherapy treatment

-

-

x

Exploring patient's goals of undergoing treatment

x

x

x

Engage both patient and relative actively in patient education

x

-

-

Encourage patient and relative to ask questions

x

-

x

Communication training for nurses to tailor to patients' needs

x

x

x

Follow-up training, in which learning in practice is the key ingredient.

-

-

x

Enhancing recall of information

Bring a (younger) person

x

x

x

Check: does patient understand the information?

x

x

x

Set priorities and offer information in a structured manner

x

-

x

Spread information over time (piece by piece)

x

-

x

Speak in clear language/avoid jargon

x

-

-

Summarize most important information

x

-

x

Combine different methods of offering information

-

x

x

Use question prompt list

x

-

x


Note. x = opinion is expressed by participants

Posma et al. BMC Nursing 2009 8:1   doi:10.1186/1472-6955-8-1

Open Data