Table 3

Perception of choice by Choose and Book booking method

Question

Categories

Within GP surgery

Call centre

Online

TOTAL

Fisher exact test comparing groups


"Do you consider that you were given any choice over your appointment?"

Yes

13

14

3

30

p = 0.07 (no and unsure combined)

No

11

2

0

13

Unsure

1

1

0

2

missing

0

0

2

2


"Were you given a choice of the following?"

Hospital

Yes

17

12

3

32

p = 1.0

No

8

5

2

15

Appointment Date

Yes

5

6

5

16

p = 0.003

No

20

11

0

31

Time of Appointment

Yes

21

9

1

16

p = 0.008

No

4

8

4

31


Green et al. BMC Medical Informatics and Decision Making 2008 8:36   doi:10.1186/1472-6947-8-36

Open Data