Open Access Research article

Physicians' Perceptions on the usefulness of contextual information for prioritizing and presenting alerts in computerized physician order entry systems

Martin Jung1, Daniel Riedmann1, Werner O Hackl1*, Alexander Hoerbst1, Monique W Jaspers2, Laurie Ferret3,4, Kitta Lawton5 and Elske Ammenwerth1

Author Affiliations

1 Institute of Health Informatics, UMIT - University for Health Sciences, Medical Informatics and Technology, Hall in Tirol, Austria

2 Department of Medical Informatics, Academic Medical Center - University of Amsterdam, Amsterdam, The Netherlands

3 Pharmacy Department, Hospital of Denain, Denain, France

4 EA2694, University Hospital of Lille, Lille, France

5 Corporate IT Capital Region, Copenhagen, Denmark

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BMC Medical Informatics and Decision Making 2012, 12:111 doi:10.1186/1472-6947-12-111

Published: 2 October 2012

Abstract

Background

One possible approach towards avoiding alert overload and alert fatigue in Computerized Physician Order Entry (CPOE) systems is to tailor their drug safety alerts to the context of the clinical situation. Our objective was to identify the perceptions of physicians on the usefulness of clinical context information for prioritizing and presenting drug safety alerts.

Methods

We performed a questionnaire survey, inquiring CPOE-using physicians from four hospitals in four European countries to estimate the usefulness of 20 possible context factors.

Results

The 223 participants identified the severity of the effect’ and the ‘clinical status of the patient’ as the most useful context factors. Further important factors are the ‘complexity of the case’ and the ‘risk factors of the patient’.

Conclusions

Our findings confirm the results of a prior, comparable survey inquiring CPOE researchers. Further research should focus on implementing these context factors in CPOE systems and on subsequently evaluating their impact.

Keywords:
CPOE; Computerized physician order entry; CDS; Computerized decision support; Contextualization; Clinical context; Alert fatigue; Alert overload; Physician survey