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Open Access Research article

How psychotherapists handle treatment errors – an ethical analysis

Irina Medau1*, Ralf J Jox2 and Stella Reiter-Theil1

Author Affiliations

1 Clinical Ethics/UPK, Psychiatric Hospitals of the University Basel, IBMB, University of Basel, Schanzenstr. 13, 4056, Basel, Switzerland

2 History and Theory of Medicine, Institute of Ethics, Ludwig-Maximilians-University Munich, Munich, Germany

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BMC Medical Ethics 2013, 14:50  doi:10.1186/1472-6939-14-50

Published: 9 December 2013

Abstract

Background

Dealing with errors in psychotherapy is challenging, both ethically and practically. There is almost no empirical research on this topic. We aimed (1) to explore psychotherapists’ self-reported ways of dealing with an error made by themselves or by colleagues, and (2) to reconstruct their reasoning according to the two principle-based ethical approaches that are dominant in the ethics discourse of psychotherapy, Beauchamp & Childress (B&C) and Lindsay et al. (L).

Methods

We conducted 30 semi-structured interviews with 30 psychotherapists (physicians and non-physicians) and analysed the transcripts using qualitative content analysis. Answers were deductively categorized according to the two principle-based ethical approaches.

Results

Most psychotherapists reported that they preferred to an disclose error to the patient. They justified this by spontaneous intuitions and common values in psychotherapy, rarely using explicit ethical reasoning. The answers were attributed to the following categories with descending frequency: 1. Respect for patient autonomy (B&C; L), 2. Non-maleficence (B&C) and Responsibility (L), 3. Integrity (L), 4. Competence (L) and Beneficence (B&C).

Conclusions

Psychotherapists need specific ethical and communication training to complement and articulate their moral intuitions as a support when disclosing their errors to the patients. Principle-based ethical approaches seem to be useful for clarifying the reasons for disclosure. Further research should help to identify the most effective and acceptable ways of error disclosure in psychotherapy.