Table 2

Rotated Component Matrix

Interpersonal Relations 1

Conveying Medical Information 2


Item 2: Greeting them warmly; calling them by the name they prefer; being friendly, never crabby or rude

0.734

Item 3: Treating them like they're on the same level; never "talking down" to them or treating them like a child

0.727

Item 5: Showing interest in them as a person; not acting bored or ignoring what they have to say

0.659

Item 1: Telling them everything; being truthful, upfront and frank; not keeping things from them that they should know

0.630

Item 4: Letting them tell their story; listening carefully; asking thoughtful questions; not interrupting them while they're talking

0.613

Item 10: Using words they can understand when explaining their problems and treatment; explaining any technical medical terms in plain language

0.563

0.369

Item 11: How would you rate your level of professionalism?

0.548

0.532

Item 9: Explaining what they need to know about their problems, how and why they occurred, and what to expect next

0.796

Item 7: Discussing options with them; asking their opinion; offering choices and letting them help decide what to do; asking what they think before telling them what to do

0.697

Item 6: Warning them during the physical exam about what you are going to do and why; telling them what you find

0.662

Item 8: Encouraging them to ask questions; answering them clearly; never avoiding their questions or lecturing them

0.659


Note: Only loadings above 0.3 are shown

Symons et al. BMC Medical Education 2009 9:1   doi:10.1186/1472-6920-9-1

Open Data