Table 5

Skills the students felt they had learnt during the consultation skills sessions

All Years

How to structure the consultation.


All Years

Importance of patient-centredness.


All Years

Aspects of professionalism (including recognising own limits, being prepared, generally acting professionally).


All Years

Avoiding jargon.


All Years

Becoming more reflective.


Year 1

Importance of open and closed questions.


Year 1

Appropriate use of language and non-verbal communication.


Year 1

How to cope with emotions (both patients' and their own), and how to deal with stress.


Year 2, 3 & 4

Checking the patient's understanding.


Year 2, 3 & 4

Giving appropriate information with respect to both amount and type.


Year 2, 3, 4 & 5

Integration of process and content.


Year 2, 3, 4 & 5

Giving and receiving feedback.


Year 3

Shared decision making.


Year 4

How to communicate risk.


Year 4

Not pre-judge patients or use stereotypes.


Year 4

How to consult with teenagers.


Year 4

How to consult with children and their parents. Knowing the right type of question to ask.


Year 4 & 5

Shared decision making - balancing the doctor's and the patient's agenda.


Year 4 & 5

How to deal with three people in a consultation (triadic consultations).


Year 4 & 5

Appropriate use of language and non-verbal behaviour within the context of the specific areas they were covering during their sessions.


Year 4 & 5

How to cope with their patient's emotions and reactions, including breaking bad news.


Year 5

How to consult with patients with mental health problems.


Papageorgiou et al. BMC Medical Education 2011 11:55   doi:10.1186/1472-6920-11-55

Open Data