Table 6

Amount of faxes sent and calls made to General Practitioners and pharmacists per shift regarding prescription issues
Median number of faxes sent to pharmacy during a shift Mean (range) Median number of calls to pharmacy during a shift Mean (range) Median number of faxes sent to GP for all prescription- related issues during a shift Mean (range) Median number of calls to GP for all prescription-related issues during a shift Mean (range)
Managers and HIOs 3.5 2.5 0.3 0.0
2.5 2.5 2.1 0.5
(0–4) (0–5) (0–8) (0–2)
N = 3 N = 3 N = 4 N = 4
Staff type RNs 3.0 2.5 0.3 0.0
3.5 3.1 3.1 2.8
(1–7.5) (0–20) (0–15) (0.5-15)
N = 21 N = 21 N = 22 N = 19
ENs and AINs 1 1.5 1.5 1.0
2.5 1.9 2.9 2.0
(0–20) (0–10) (0–10) (0–25)
N = 24 N = 22 N = 29 N = 22
Mainly paper 1.0 1.0 0.0 0.0
0.9 1.0 2.3 0.6
(0–3) (0–3) (0–9) (0–2)
N = 15 N = 13 N = 17 N = 13
Facility documentation System Mostly computers 2.5 2.0 2.0 1.0
4.2 2.7 2.8 2.7
(0–20) (0–10) (0–10) (0–25)
N = 17 N = 17 N = 21 N = 16
Nearly paperless 3.0 2.8 2.5 2.0
3.6 3.5 3.6 3.1
(1–7.5) (0–20) (0.5-15) (1.5-15)
N = 16 N = 16 N = 17 N = 16
Total - all participants 2.0 2.0 1.5 1.5
2.9 2.5 2.9 2.2
(0–20) (0–20) (0–15) (0–25)
N = 48 N = 46 N = 55 N = 45

Gaskin et al. BMC Geriatrics 2012 12:40   doi:10.1186/1471-2318-12-40

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