Table 1

Measures of access to primary care
1 First Contact Accessibility *(all questions answered using a 5 item Likert scale)†
When your MD/NP’s office is open and you get sick, would someone from this office see you the same day?
When your MD/NP’s office is open, can you get advice quickly over the phone if you need it?
When your MD/NP’s office is closed, is there a phone number you can call if you get sick?
When your MD/NP’s office is closed and you get sick during the night, would someone from this office see you that night?
2 First Contact Utilization *(all questions answered using a 5 item Likert scale †
When you need a regular general checkup, do you go to your provider before going somewhere else?
When you have a new health problem, do you go to your provider before going somewhere else?
When you want to see a specialist, do you get a referral from your provider?
3 Annual health care utilization
How many visits have you made in the past year to this clinic?

* Adapted from the Primary Care Assessment Tool [19].

† Likert scale items: definitely, probably, probably not, definitely not and not sure/don’t remember.

Muggah et al.

Muggah et al. BMC Family Practice 2012 13:128   doi:10.1186/1471-2296-13-128

Open Data