Table 2

Observed frequency and percentage of citizens that have made suggestions or queries on diagnosis or treatment to a health professional or have taken health decisions as a result of health information from the Internet in 2007 and changes from 2005 to 2007

2007

Change from 2005 to 2007

Suggestions or queries on diagnosis or treatment to health professional

Changing the use of medicine without consulting a health professional

Making, cancelling or changing an appointment with health professional

Suggestions or queries on diagnosis or treatment to health professional

Changing the use of medicine without consulting a health professional

Making, cancelling or changing an appointment with health professional

Frequency

Frequency

Frequency

Mean % (CI)^a

Mean % (CI)^a

Mean % (CI)^a

Mean % (CI)^a

Mean % (CI)^a

Mean % (CI)^a

251

30

82

Denmark

24.6(22.0-27.2)

2.9(1.9-4.0)

8.0(6.4-9.7)

4.7(1.1-8.3)

-0.1(-1.7-1.4)

2.0(-0.2-4.3)

268

34

64

Germany

26.8(24.2-29.4)

3.4(2.3-4.5)

6.4(4.9-7.9)

7.5(4.0-11.1)

1.1(-0.5-2.5)

1.3(-0.7-3.3)

152

9

30

Greece

15.2(13.0-17.4)

0.9(0.3-1.5)

3.0(2.0-4.0)

2.2(-0.8-5.1)

0.4(-0.4-1.1)

1.3(0.0-2.6)

276

62

99

Latvia

27.6(25.0-30.2)

6.2(4.7-7.7)

9.9(8.1-11.7)

7.6(4.2-11.1)

1.8(-0.2-3.7)

2.4(0.0-4.9)

166

30

83

Norway

16.6(14.3-18.8)

3.0(1.9-4.0)

8.3(6.6-10.0)

3.7(0.6-6.8)

0.4(-1.1-1.8)

1.4(-1.0-3.8)

281

35

111

Poland

28.1(25.5-30.7)

3.5(2.4-4.6)

11.1(9.2-13.0)

6.4(2.9-9.9)

1.1(-0.5-2.5)

4.0(1.5-6.4)

151

20

28

Portugal

15.1(13.0-17.2)

2.0(1.1-2.9)

2.8(1.8-3.8)

2.8(0.2-5.4)

0.9(-0.1-1.9)

0.1(-1.2-1.3)

1545

220

497

Total

22.0(21.1-22.9)

3.1(2.7-3.5)

7.1(6.5-7.7)

5.0(3.7-6.2)

0.7(0.2-1.3)

1.8(1.0-2.6)

^a95% confidence intervals (CI); differences are typed in italic when significantly different from 0 at the 5% level

Santana et al. BMC Family Practice 2011 12:20   doi:10.1186/1471-2296-12-20