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Resilient and responsive health systems in a changing world

Guest Editors: Siri Wiig and Jane O'Hara

About the collection

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The world is amidst one of its greatest public health challenges due to the tragic impact of the global COVID-19 pandemic. We have witnessed the extreme strains on health systems but also their resilience and responsiveness to the pressures they have faced. We must also recognize that it is not only COVID-19 that has put a strain on health systems. Other infectious diseases, economic pressures, environmental disasters, staff shortages, and chronic diseases are amongst the many other challenges health systems are facing. 

In support of the challenges that global health systems are facing and UN Sustainable Development Goal 3, Good Health and Well-being, BMC Health Services Research has launched a collection that welcomes submissions that contribute to our understanding of how health systems respond and resist the pressures they face, and how we can sustainably strengthen health systems for the future. 

For more information about the scope of the collection, please read our introductory commentary article written by our Guest Editors. 


Meet the Guest Editors

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Prof. Siri Wiig, University of Stavanger, Norway

Siri WiigSiri Wiig, PhD, MSc, is Professor and Centre Director at SHARE - Centre for Resilience in Healthcare, at the University of Stavanger (UiS), Norway. The SHARE centre is a large research group in Norway doing research on quality and safety in healthcare, with over 70 researchers affiliated. Wiig is a full Professor of Quality and Safety in Healthcare Systems at the Faculty of Health Sciences, UiS. Key research interests are resilience in healthcare, patient safety, quality improvement, safety investigations, user involvement, risk regulation, leadership, and learning in socio-technical systems.

Prof. Jane K. O'Hara, University of Leeds, UK

Jane O'HaraJane K. O'Hara is a Professor of Healthcare Quality & Safety, based at the University of Leeds, and Deputy Director of the Yorkshire Quality & Safety Research Group. Her research interests include resilient healthcare, exploring and operationalizing safety theories, safety measurement and management, and patient and family involvement in patient safety.

Submission guidelines

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This collection welcomes submissions of Research articles, including systematic reviews, quantitative, qualitative, and mixed-methods research on the topic of resilience and responsiveness in all areas of the health system. ReviewsStudy Protocols, and Comments will be considered at the discretion of the Journal’s Editor. Please note that unsolicited Reviews and Comments will not be considered, as per our submission guidelines. 

Articles will undergo the journal’s standard peer-review process overseen by our Guest Editors, Prof. Siri Wiig (University of Stavanger, Norway) and Prof. Jane O’Hara (University of Leeds, UK). Articles will be added to the Collection as they are published.

Before submitting your manuscript, please ensure you have carefully read the submission guidelines for BMC Health Services Research. Please ensure you highlight in your cover letter that you are submitting to a collection. Articles for this Collection should be submitted via our submission system, Snapp. During the submission process you will be asked whether you are submitting to a Collection, please select "Resilient and responsive health systems in a changing world" from the dropdown menu".

Please visit this page to find out more about our article-processing charges. Members of Health Systems Global can claim a 20% discount on our article-processing charges, more information can be found here.

Articles submitted after 31st January 2023 will not be eligible for inclusion in the collection.

Published collection articles

  1. For patients receiving daily opioid agonist treatment (OAT) for opioid dependence, several countries relaxed treatment guidelines at the beginning of the COVID-19 pandemic. This involved longer take-home inter...

    Authors: Rebecca McDonald, Anne Berit Bech and Thomas Clausen
    Citation: BMC Health Services Research 2023 23:965
  2. The COVID-19 pandemic provided a unique opportunity to learn about acute health organisations experiences implementing a pandemic response plan in real-time. This study was conducted to explore organisational ...

    Authors: Karen McKenna, Stéphane Bouchoucha, Bernice Redley and Anastasia Hutchinson
    Citation: BMC Health Services Research 2023 23:940
  3. Pandemics such as Corona are currently major health concerns worldwide. Health system responsiveness to the medical and non-medical needs of patients during pandemics is essential. This study aimed to examine ...

    Authors: Ehsan Teymori, Seyed Saeed Tabatabaee, Saeed Akhlaghi, Azam Delavarinejad and Fatemeh Kokabisaghi
    Citation: BMC Health Services Research 2023 23:909
  4. Historically, efforts to improved healthcare provisions have focussed on learning from and understanding what went wrong during adverse events. More recently, however, there has been a growing interest in seek...

    Authors: Cecilie Haraldseid-Driftland, Heidi Dombestein, Anh Hai Le, Stephen Billett and Siri Wiig
    Citation: BMC Health Services Research 2023 23:890
  5. Health facility preparedness is essential for delivering quality maternal and newborn care, minimizing morbidity and mortality by addressing delays in seeking skilled care, reaching appropriate facilities, and...

    Authors: James Orwa, Marleen Temmerman, Lucy Nyaga, Kennedy Mulama and Stanley Luchters
    Citation: BMC Health Services Research 2023 23:868
  6. Hospital discharge is a complex process encompassing multiple interactions and requiring coordination. To identify potential improvement measures in care transitions for people with complex care needs, intra- ...

    Authors: Ann-Therese Hedqvist, Gesa Praetorius and Mirjam Ekstedt
    Citation: BMC Health Services Research 2023 23:851
  7. Certain factors contribute to healthcare professionals’ adaptive capacities towards risks, challenges, and changes such as attitudes, stress, motivation, cognitive capacity, group norms, and teamwork. However,...

    Authors: Foteini Tsandila-Kalakou, Siri Wiig and Karina Aase
    Citation: BMC Health Services Research 2023 23:799
  8. Epidemics caused by emerging respiratory viruses are challenging for the health system of most societies, and preparedness of the health system in responding to such epidemics is important. Therefore, the aim ...

    Authors: Hojatolah Najafi, Zahra Kavosi, Mahnaz Rakhshan, Jalal Karimi, Milad Ahmadi Marzale, Mostafa Bijani and Mahmoudreza Peyravi
    Citation: BMC Health Services Research 2023 23:776
  9. Resilience, the capacity to adapt and respond to challenges and disturbances, is now considered fundamental to understanding how healthcare systems maintain required levels of performance across varying condit...

    Authors: Louise A Ellis, Yvonne Zurynski, Janet C Long, Robyn Clay-Williams, Eline Ree, Mitchell Sarkies, Kate Churruca, Fiona Shand, Chiara Pomare, Maree Saba, Cecilie Haraldseid-Driftland and Jeffrey Braithwaite
    Citation: BMC Health Services Research 2023 23:745
  10. The delivery of quality healthcare for women and children in conflict-affected settings remains a challenge that cannot be mitigated unless global health policymakers and implementers find an effective modalit...

    Authors: Faiza Rab, Donya Razavi, Mariam KONE, Salim Sohani, Mekdes Assefa, Muhammad Haaris Tiwana and Rodolfo Rossi
    Citation: BMC Health Services Research 2023 23:738
  11. COVID-19 caused disruption to healthcare services globally, resulting in high numbers of hospital admissions and with those discharged often requiring ongoing support. Within the UK, post-discharge services ty...

    Authors: Charlotte Overton, Tristan Emerson, Rachael A Evans and Natalie Armstrong
    Citation: BMC Health Services Research 2023 23:720
  12. The Symptom and Urgent Review Clinic was a service improvement initiative, which consisted of the implementation and evaluation of a nurse-led emergency department (ED) avoidance model of care. The clinic was ...

    Authors: Angela Mellerick, Georgina Akers, Niall Tebbutt, Tyler Lane, Rebecca Jarden and Kathryn Whitfield
    Citation: BMC Health Services Research 2023 23:710
  13. Response to COVID-19 pandemic in Bangladesh was led by the Government of Bangladesh aided by Non-Government Organisations (NGO) among others. The aim of the study was to explore the activities of such an NGO t...

    Authors: Tanvir Ahmed, Parsa Musarrat and Zarina Nahar Kabir
    Citation: BMC Health Services Research 2023 23:656
  14. Theories of learning are of clear importance to resilience in healthcare since the ability to successfully adapt and improve patient care is closely linked to the ability to understand what happens and why. Le...

    Authors: Cecilie Haraldseid-Driftland, Hilda Bø Lyng, Veslemøy Guise, Hilde Valen Waehle, Lene Schibevaag, Eline Ree, Birte Fagerdal, Ruth Baxter, Louise A. Ellis, Jeffrey Braithwaite and Siri Wiig
    Citation: BMC Health Services Research 2023 23:646
  15. Community-based HIV-prevention services are a key approach to prevent HIV transmission among key population representatives. Transgender people have multiple specific needs and it is crucial to use prevention ...

    Authors: Oleksandr Neduzhko, Tetiana Saliuk, Oksana Kovtun, Nadiia Semchuk and Olga Varetska
    Citation: BMC Health Services Research 2023 23:631
  16. Although slack is an asset to resilient hospitals, it is usually explicitly discussed only in terms of the quantity and quality of beds and staff. This paper expands this view by addressing slack in four infra...

    Authors: Carlos Emilio Stigler Marczyk, Tarcisio Abreu Saurin, Iamara Rossi Bulhões, Riccardo Patriarca and Federico Bilotta
    Citation: BMC Health Services Research 2023 23:579
  17. Sub-Saharan Africa is experiencing a dual burden of chronic human immunodeficiency virus and non-communicable diseases. A pragmatic parallel arm cluster randomised trial (INTE-AFRICA) scaled up ‘one-stop’ integra...

    Authors: Marie Claire Van Hout, Flavia Zalwango, Mathias Akugizibwe, Moreen Namulundu Chaka, Josephine Birungi, Joseph Okebe, Shabbar Jaffar, Max Bachmann and Jamie Murdoch
    Citation: BMC Health Services Research 2023 23:570
  18. Accordons-nous, a smartphone app, was developed to support patients in the advance care planning (ACP) process. The app raises awareness and facilitates communication on this sensitive topic. It helps patients ex...

    Authors: Céline Schöpfer, Catherine Bollondi, Mohamed Amir Moussa, Johanna Sommer and Christine Clavien
    Citation: BMC Health Services Research 2023 23:566
  19. The COVID-19 pandemic had a major impact on healthcare systems around the world, and lack of resources, lack of adequate preparedness and infection control equipment have been highlighted as common challenges....

    Authors: Camilla Seljemo, Siri Wiig, Olav Røise and Eline Ree
    Citation: BMC Health Services Research 2023 23:492
  20. Health systems aim to provide a range of services to meet the growing demand of Dubai's heathcare system aims to provide a range of services to meet the growing demand of its population health needs and to ens...

    Authors: Nahed Monsef, Eldaw Suliman, Elham Ashkar and Hamid Yahay Hussain
    Citation: BMC Health Services Research 2023 23:468
  21. Elderly patients with chronic diseases are very vulnerable during the transition from hospital to home and have a high need for transitional care. The quality of transitional care is closely related to patient...

    Authors: La-mei Liu, Meng-jie Sun, Meng-ting Liu, Jia-nan Wang, Yi-zhen Zhang and Ronnell D Dela Rosa
    Citation: BMC Health Services Research 2023 23:460
  22. Complex health interventions involve deep organizational, structural, and cultural changes that challenge health teams and decision-makers. The explosion of chronic diseases has made the multimorbidity approac...

    Authors: Teresita Varela, Paula Zamorano, Paulina Muñoz, Carolina Rain, Esteban Irazoqui, Jaime C. Sapag and Alvaro Tellez
    Citation: BMC Health Services Research 2023 23:439

    The Correction to this article has been published in BMC Health Services Research 2023 23:747

  23. The coronavirus pandemic has had a profound impact on organization and delivery of care. The challenges faced by healthcare organizations in dealing with the pandemic have intensified interest in the concept o...

    Authors: Agnieszka Ignatowicz, Carolyn Tarrant, Russell Mannion, Dena El-Sawy, Simon Conroy and Daniel Lasserson
    Citation: BMC Health Services Research 2023 23:376

    The Correction to this article has been published in BMC Health Services Research 2023 23:731

  24. As health systems struggle to tackle the spread of Covid-19, resilience becomes an especially relevant attribute and research topic. More than strength or preparedness, to perform resiliently to emerging shock...

    Authors: Paulo Victor Rodrigues de Carvalho, Hugo Bellas, Jaqueline Viana, Paula de Castro Nunes, Rodrigo Arcuri, Valéria da Silva Fonseca, Ana Paula Morgado Carneiro and Alessandro Jatobá
    Citation: BMC Health Services Research 2023 23:349
  25. Disruptions to healthcare services during the COVID-19 pandemic are well-recognised problems. However, a dearth of research exists on disabled people’s experiences with accessing these services. A scoping revi...

    Authors: Karen McBride-Henry, Solmaz Nazari Orakani, Gretchen Good, Michael Roguski and Tara N. Officer
    Citation: BMC Health Services Research 2023 23:346
  26. Workflow interruptions in pharmacies contribute to dispensing errors, a high-priority issue in patient safety, but have rarely been studied from a systemic perspective partly because of the limitations of the ...

    Authors: Takahiro Kojima, Noriyasu Kinoshita, Harumi Kitamura, Koji Tanaka, Ayumi Tokunaga, Satoshi Nakagawa, Takeru Abe and Kazue Nakajima
    Citation: BMC Health Services Research 2023 23:331
  27. Resilient healthcare organizations maintain critical functions and high-quality care under varying conditions. While previous research has focused on the activities of frontline healthcare professionals workin...

    Authors: Ingrid Svensson, Mia von Knorring, Heidi Hagerman, Cecilia Fagerström, Mirjam Ekstedt and Lisa Smeds Alenius
    Citation: BMC Health Services Research 2023 23:321
  28. COVID-19 has caused significant public health problems globally, with catastrophic impacts on health systems. This study explored the adaptations to health services in Liberia and Merseyside UK at the beginnin...

    Authors: Yussif Alhassan, Zeela Zaizay, Laura Dean, Rosalind McCollum, Victoria Watson, Karsor Kollie, Helen Piotrowski, Olivia Hastie, Colleen Parker, Russell Dacombe, Sally Theobald and Miriam Taegtmeyer
    Citation: BMC Health Services Research 2023 23:304
  29. Resilience is often referred to when assessing the ability of health systems to maintain their functions during unexpected events. Primary healthcare forms the basis for the health system and thus its resilien...

    Authors: Soila Karreinen, Henna Paananen, Laura Kihlström, Kristiina Janhonen, Moona Huhtakangas, Marjaana Viita-aho and Liina-Kaisa Tynkkynen
    Citation: BMC Health Services Research 2023 23:233
  30. Health care facilities are responsible for preventing and controlling diseases and must be resilient enough to deal with crises. The Iranian health care facilities have faced challenges in managing COVID-19 pa...

    Authors: Farahnaz Ezzati, Ali Mohammad Mosadeghrad and Ebrahim Jaafaripooyan
    Citation: BMC Health Services Research 2023 23:207
  31. In pandemics, it is critical to find a balance between healthcare demand, and capacity, taking into consideration the demands of the patients affected by the pandemic, as well as other patients (in elective or...

    Authors: Ritva Gisela Rosenbäck and Ann Svensson
    Citation: BMC Health Services Research 2023 23:202
  32. BRAC (Bangladesh Rural Advancement Committee), the largest NGO globally, implemented a community-based comprehensive social behavior communication intervention to increase community resilience through preventi...

    Authors: Fahmida Akter, Malika Tamim, Avijit Saha, Imran Ahmed Chowdhury, Omor Faruque, Animesh Talukder, Mohiuddin Ahsanul Kabir Chowdhury, Monzur Morshed Patwary, Albaab-Ur Rahman, Morseda Chowdhury and Malabika Sarker
    Citation: BMC Health Services Research 2022 22:1590

    The Correction to this article has been published in BMC Health Services Research 2023 23:60

  33. Discussions of health system resilience and emergency management often highlight the importance of coordination and partnership across government and with other stakeholders. However, both coordination and par...

    Authors: Kate Gooding, Maria Paola Bertone, Giulia Loffreda and Sophie Witter
    Citation: BMC Health Services Research 2022 22:1441
  34. Amidst ongoing calls for increased health systems resilience, gaps remain in our understanding of how health systems can reach further into communities to ensure resilient service delivery. Indeed, public heal...

    Authors: Victoria Haldane, Warren Dodd, Amy Kipp, Hannah Ferrolino, Kendall Wilson, Danilo Servano Jr., Lincoln L. Lau and Xiaolin Wei
    Citation: BMC Health Services Research 2022 22:1385
  35. The coronavirus disease 2019 (COVID-19) pandemic has had various impacts on businesses and workers worldwide. The spread of infection has been reported through cluster outbreaks in the workplace, and World Hea...

    Authors: Yu Igarashi, Seiichiro Tateishi, Tomoko Sawajima, Kodai Kikuchi, Mika Kawasumi, Juri Matsuoka, Arisa Harada and Koji Mori
    Citation: BMC Health Services Research 2022 22:1294
  36. Research on health systems resilience has focused primarily on the theoretical development of the concept and its dimensions. There is an identified knowledge gap in the research on how to build resilience in ...

    Authors: Lena Forsgren, Fabrizio Tediosi, Karl Blanchet and Dell D Saulnier
    Citation: BMC Health Services Research 2022 22:1173
  37. To provide high quality services in increasingly complex, constantly changing circumstances, healthcare organizations worldwide need a high level of resilience, to adapt and respond to challenges and changes a...

    Authors: Cecilie Haraldseid-Driftland, Stephen Billett, Veslemøy Guise, Lene Schibevaag, Janne Gro Alsvik, Birte Fagerdal, Hilda Bø Lyng and Siri Wiig
    Citation: BMC Health Services Research 2022 22:1091
  38. Hospitals are the biggest users of the health system budgets. Policymakers are interested in improving hospital efficiency while maintaining their performance during the economic crisis. This study aims at ana...

    Authors: Zeynab Foroughi, Parvin Ebrahimi, Aidin Aryankhesal, Mohammadreza Maleki and Shahram Yazdani
    Citation: BMC Health Services Research 2022 22:977
  39. The prevailing patient safety strategies in suicide prevention are suicide risk assessments and retrospective reviews, with emphasis on minimising risk and preventing adverse events. Resilient healthcare focus...

    Authors: Siv Hilde Berg, Kristine Rørtveit, Fredrik A. Walby and Karina Aase
    Citation: BMC Health Services Research 2022 22:967
  40. Resilient healthcare research studies how healthcare systems and stakeholders adapt and cope with challenges and changes to enable high quality care. Team leaders are seen as central in coordinating clinical c...

    Authors: Birte Fagerdal, Hilda Bø Lyng, Veslemøy Guise, Janet E. Anderson, Petter Lave Thornam and Siri Wiig
    Citation: BMC Health Services Research 2022 22:908
  41. The COVID-19 pandemic severely exacerbated workplace stress for healthcare workers (HCWs) worldwide. The pandemic also magnified the need for mechanisms to support the psychological wellbeing of HCWs. This stu...

    Authors: Benjamin Rosen, Mary Preisman, Heather Read, Deanna Chaukos, Rebecca A. Greenberg, Lianne Jeffs, Robert Maunder and Lesley Wiesenfeld
    Citation: BMC Health Services Research 2022 22:780
  42. The COVID-19 pandemic has challenged healthcare organizations and puts focus on risk management in many ways. Both medical staff and leaders at various levels have been forced to find solutions to problems the...

    Authors: Maritha Jacobsson, Maria Härgestam, Fredrik Bååthe and Emma Hagqvist
    Citation: BMC Health Services Research 2022 22:738
  43. The balanced scorecard (BSC) has been implemented to evaluate the performance of health care organizations (HCOs). BSC proved to be effective in improving financial performance and patient satisfaction.

    Authors: Faten Amer, Sahar Hammoud, Haitham Khatatbeh, Szimonetta Lohner, Imre Boncz and Dóra Endrei
    Citation: BMC Health Services Research 2022 22:621
  44. Despite an emerging consensus on the importance of resilience as a framework for understanding the healthcare system, the operationalization of resilience in healthcare has become an area of continuous discuss...

    Authors: Hilda Bø Lyng, Carl Macrae, Veslemøy Guise, Cecilie Haraldseid-Driftland, Birte Fagerdal, Lene Schibevaag and Siri Wiig
    Citation: BMC Health Services Research 2022 22:474
  45. Since climate change, pandemics and population mobility are challenging healthcare systems, an empirical and integrative research to studying and help improving the health systems resilience is needed. We pres...

    Authors: Lucie Clech, Sofia Meister, Maeva Belloiseau, Tarik Benmarhnia, Emmanuel Bonnet, Alain Casseus, Patrick Cloos, Christian Dagenais, Manuela De Allegri, Annabel Desgrées du Loû, Lucas Franceschin, Jean-Marc Goudet, Daniel Henrys, Dominique Mathon, Mowtushi Matin, Ludovic Queuille…
    Citation: BMC Health Services Research 2022 22:340
  46. The Covid-19 pandemic introduced a global crisis for the healthcare systems. Research has paid particular attention to hospitals and intensive care units. However, nursing homes and home care services in charg...

    Authors: Hilda Bø Lyng, Eline Ree, Torunn Wibe and Siri Wiig
    Citation: BMC Health Services Research 2021 21:878
  47. Adaptation and innovation are both described as instrumental for resilience in healthcare. However, the relatedness between these dimensions of resilience in healthcare has not yet been studied. This study see...

    Authors: Hilda Bø Lyng, Carl Macrae, Veslemøy Guise, Cecilie Haraldseid-Driftland, Birte Fagerdal, Lene Schibevaag, Janne Gro Alsvik and Siri Wiig
    Citation: BMC Health Services Research 2021 21:759