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The Many Meanings of ‘Quality’ in Healthcare: Interdisciplinary Perspectives

Edited by: Dr Deborah Swinglehurst

Collection published: 23 April 2015
Last updated: 3 July 2015

  1. Research article

    Clinical realism: a new literary genre and a potential tool for encouraging empathy in medical students

    Empathy has been re-discovered as a desirable quality in doctors. A number of approaches using the medical humanities have been advocated to teach empathy to medical students. This paper describes a new approa...

    Paula McDonald, Katy Ashton, Rachel Barratt, Simon Doyle, Dorrie Imeson, Amos Meir and Gregoire Risser

    BMC Medical Education 2015 15:112

    Published on: 3 July 2015

  2. Editorial

    Confronting the quality paradox: towards new characterisations of ‘quality’ in contemporary healthcare

    This editorial introduces the special Biomed Central cross-journal collection The Many Meanings of ‘Quality’ in Healthcare: Interdisciplinary Perspectives, setting out the context for the development of the colle...

    Deborah Swinglehurst, Nathan Emmerich, Jo Maybin, Sophie Park and Sally Quilligan

    BMC Health Services Research 2015 15:240

    Published on: 19 June 2015

  3. Debate

    Caring for quality of care: symbolic violence and the bureaucracies of audit

    This article considers the moral notion of care in the context of Quality of Care discourses. Whilst care has clear normative implications for the delivery of health care it is less clear how Quality of Care, ...

    Nathan Emmerich, Deborah Swinglehurst, Jo Maybin, Sophie Park and Sally Quilligan

    BMC Medical Ethics 2015 16:23

    Published on: 8 May 2015

  4. Research article

    Caring for the patient, caring for the record: an ethnographic study of ‘back office’ work in upholding quality of care in general practice

    The quality of information recorded about patient care is considered key to improving the overall quality, safety and efficiency of patient care. Assigning codes to patients’ records is an important aspect of ...

    Deborah Swinglehurst and Trisha Greenhalgh

    BMC Health Services Research 2015 15:177

    Published on: 23 April 2015

  5. Research article

    Multiple sclerosis outpatient future groups: improving the quality of participant interaction and ideation tools within service improvement activities

    Improving the patient experience is a key focus within the National Health Service. This has led us to consider how health services are experienced, from both staff and patient perspectives. Novel service impr...

    Alison Thomson, Carol Rivas and Gavin Giovannoni

    BMC Health Services Research 2015 15:105

    Published on: 23 April 2015

  6. Research article

    What is quality in assisted living technology? The ARCHIE framework for effective telehealth and telecare services

    We sought to define quality in telehealth and telecare with the aim of improving the proportion of patients who receive appropriate, acceptable and workable technologies and services to support them living wit...

    Trisha Greenhalgh, Rob Procter, Joe Wherton, Paul Sugarhood, Sue Hinder and Mark Rouncefield

    BMC Medicine 2015 13:91

    Published on: 23 April 2015

  7. Research article

    Understanding staff perspectives of quality in practice in healthcare

    Extensive work has been focussed on developing and analysing different performance and quality measures in health services. However less has been published on how practitioners understand and assess performanc...

    Michelle Farr and Peter Cressey

    BMC Health Services Research 2015 15:123

    Published on: 23 April 2015

  8. Debate

    Unmasking quality: exploring meanings of health by doing art

    Quality in healthcare has many potential meanings and interpretations. The case has been made for conceptualisations of quality that place more emphasis on describing quality and less on measuring it through s...

    Moira Kelly, Carol Rivas, Jens Foell, Janet Llewellyn-Dunn, Diana England, Anna Cocciadiferro and Sally Hull

    BMC Family Practice 2015 16:28

    Published on: 27 February 2015

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