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BioMed Central understand how important it is to be available to their customers and provide the right support as quickly as possible. Should you have any queries, the BioMed Central Customer Services team are here to help 24 hours a day, Monday through Friday. We have email support available during the weekends too, so please feel free to contact us on a Saturday or Sunday and we will get back to you very soon.

London

Email:
info@biomedcentral.com

Address:
BioMed Central
Floor 6, 236 Gray's Inn Road
London
WC1X 8HB
United Kingdom

Customer Services (24 hours a day, Monday - Friday): 

  • Customers in the UK, call free on 0800 389 8136
  • All other customers, call +44 (0) 20 3192 2009
  • Fax: +44 (0)20 3192 2010


Japan

Email:
japan@biomedcentral.com

Address:
BioMed Central
Chiyoda First Bldg. East, 3-8-1 Nishi-Kanda
Chiyoda-ku
Tokyo 101-0065
Japan

Customer Services (Mon – Friday 9:30am - 6pm Japan time):
Phone: +81 (0)3 6831 7532
Fax: +81 (0)3 6831 7008


China

Email:
china@biomedcentral.com

Address:
BioMed Central
Rm.408-412, Beijing Ideal Plaza, No. 58
Northwest, 4th Ring Road
Haidian District
Beijing 100080
China

Customer Services (Mon – Friday 9am - 5:30pm China time):
Phone: +86 (400) 646 7077
Fax: +86 (10) 8267 0212


South Korea

Email:
korea@biomedcentral.com

Address:
BioMed Central
Room #204, FEBC Buliding
56 Waoosan-ro, Mapo-gu
Seoul 121-707
South Korea

Customer Services (Mon – Friday 8:30am - 5pm South Korea time):
Phone:+82 2 3142 9660
Fax: +82 2 3142 5768


Meet the BioMed Central Customer Services team


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