Johanna I Westbrook*, Jeffrey Braithwaite, Kathryn Gibson, Richard Paoloni, Joanne Callen, Andrew Georgiou, Nerida Creswick and Louise Robertson
* Corresponding author: Johanna I Westbrook J.Westbrook@usyd.edu.au
BMC Health Services Research 2009, 9:201 doi:10.1186/1472-6963-9-201