Table 5

Patients' satisfaction with the conduct of the complaints committee, the hospital management and the medical professional (%) (N = 279)

complaints committee

hospital management

medical professional


Definitely satisfied

39

14

8

Moderately satisfied

24

15

10

Moderately dissatisfied

11

11

11

Definitely dissatisfied

26

60

71


Friele et al. BMC Health Services Research 2008 8:199   doi:10.1186/1472-6963-8-199

Open Data