|
The proportions of receiving laboratories dissatisfied with specimen referral services |
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| Risk of dissatisfaction |
Public (%) |
Private (%) |
All (%) |
|
|
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| Properly identified specimen |
3/10(30.0) |
1/4(25.0) |
4/14(28.6) |
| Clear and accurate test request |
4/10 (40.0) |
2/4(50.0) |
6/14(42.9) |
| Properly collected and transported specimen |
3/10(30.0) |
1/4(25.0) |
4/14(28.6) |
| Availability of equipment |
4/10 (40.0) |
1/4(25.0) |
5/14(35.7) |
| Communication between laboratories |
4/10 (40.0) |
2/4(50.0) |
6/14(42.9) |
| Timely results feed back to the sending laboratory |
1/10(10.0) |
1/4(25.0) |
2/14(14.5) |
Mfinanga et al. BMC Health Services Research 2008 8:171 doi:10.1186/1472-6963-8-171 |
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