|
The proportions of sending laboratories dissatisfied with specimen referral services |
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| Risk of dissatisfaction |
Public (%) |
Private (%) |
All (%) |
|
|
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| Availability of equipment at referral laboratories |
1/8(12.5) |
1/7(14.3) |
2/15(13.3) |
| Communication between receiving and referral laboratories |
1/8 (12.5) |
3/7(47.9) |
4/15 (26.7) |
| Timely results feed back from receiving laboratories |
4/7(57.1) |
4/7 (57.1) |
|
| Clear result report |
2/7(28.6) |
2/7(28.6) |
4/14* (28.6) |
| Result generated from referral laboratories |
1/8 (12.5) |
1/7(14.3) |
2/15(13.3) |
|
* = does not add up to 15 owing due to missing value | |||
Mfinanga et al. BMC Health Services Research 2008 8:171 doi:10.1186/1472-6963-8-171 |
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