Table 2

A summary of the fixed and variable costs associated with running both email counselling services.

COTS ($)

Purpose-written ($)


Fixed costs

Annual equivalent cost of capital cost (annual)

0

6995

Service fee (annual)

0

5000

Variable costs

Supervisory staff (workload 6000+) (annual)

77,841

61,454

Administrative staff (workload 3000+) (per email)

1.62

0

Counselling staff (per email)

19.93

19.93


Caffery et al. BMC Health Services Research 2008 8:107   doi:10.1186/1472-6963-8-107

Open Data