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Improvement of psychometric properties of a scale measuring inpatient satisfaction with care: a better response rate and a reduction of the ceiling effect

Leïla Moret email, Jean-Michel Nguyen email, Nathalie Pillet email, Bruno Falissard email, Pierre Lombrail email and Isabelle Gasquet email

BMC Health Services Research 2007, 7:197doi:10.1186/1472-6963-7-197

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