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Understanding the implementation of complex interventions in health care: the normalization process model

Carl May*, Tracy Finch, Frances Mair, Luciana Ballini, Christopher Dowrick, Martin Eccles, Linda Gask, Anne MacFarlane, Elizabeth Murray, Tim Rapley, Anne Rogers, Shaun Treweek, Paul Wallace, George Anderson, Jo Burns and Ben Heaven

BMC Health Services Research 2007, 7:148  doi:10.1186/1472-6963-7-148

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