Table 6

Correlations between scale scores and responses to individual questions*†

Scale/Variable

Medical Examination

Hospital Environment

Comfort

Appointment Time

Laboratory Appointment Time

Laboratory Experience


Age

0.08

0.01

0.22 §

-0.07

-0.11

0.26‡

(0.08)

(-0.01)

(0.22) §

(-0.07)

(-0.07)

(0.27) ‡

Health Status

0.07

0.19 §

0.07

0.15‡

0.25‡

0.03

(0.14) ‡

(0.20) §

(0.07) ‡

(0.15) ‡

(0.21)

(0.00)

Overall Satisfaction

0.74 §

0.57§

0.53 §

0.36 §

0.49 §

0.72 §

(0.65) §

(0.54) §

(0.53) §

(0.33) §

(0.49) §

(0.72) §


* Sample sizes are N = 205 for the pure outpatient experience and N = 60 for items related to the laboratory visit.

† Data outside parentheses are Pearson's correlations, whereas figures inside them represent Spearman's rank correlations.

‡ Correlation is significant at the 0.05 level (2-tailed).

§Correlation is significant at the 0.01 level (2-tailed).

Aletras et al. BMC Health Services Research 2006 6:66   doi:10.1186/1472-6963-6-66

Open Data