Table 4

Reasons for visiting a pharmacy (all patients completing the survey, nā€‰=ā€‰921)
Reason for visiting a pharmacy** Number of patients Proportion of total (nā€‰=ā€‰921)
Convenient location 542 59%
Convenient opening hours 399 43%
Prefer the pharmacy environment and/or staff 207 22%
Saw the service advertised in-store 127 14%
Inconvenient getting to a surgery 115 12%
Employer-purchased voucher 51 6%
Spur of the moment decision 29 3%
Vaccine available 24 3%
Staff member 16 2%
Previous experience 13 1%
Trust pharmacist 12 1%
Not eligible at their GP 11 1%
Other* 94 10%
Total responses 1640

*Other reasons given included patient referred to a pharmacy, the pharmacy being less expensive than elsewhere, more appointments available, surgery waiting times, pharmacist recommendation and word of mouth.

**Note some patients gave more than one reason and therefore the total responses (1640) exceed the number of patients who responded to this question (921).

Anderson and Thornley

Anderson and Thornley BMC Health Services Research 2014 14:35   doi:10.1186/1472-6963-14-35

Open Data