Table 4

Effects of the work setting on the average percentage of ‘no opinion’ categorized by the domain of the Likert items
Average percentage ‘no opinion’ on items in the domain:
Dispatch Prehospital and emergency department Emergency department
n=33 n=67 n=236
Setting Dispatch centre 0.35% 6.31% 11.31%
Prehospital care 0.97% 0.57% 4.60%
Emergency department 4.24% 1.35% 1.79%

On dispatch items: p= 0.018 between emergency department and dispatch setting, p=0.013 between emergency department and prehospital setting.

On prehospital and emergency department items: p=0.009 between dispatch and prehospital setting, p=0.022 between dispatch and emergency department.

On emergency department items: p= 0.019 between dispatch and prehospital setting, p= <0.000 between dispatch and emergency department setting.

Hoogervorst et al.

Hoogervorst et al. BMC Health Services Research 2013 13:79   doi:10.1186/1472-6963-13-79

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