|Effects of the work setting on the average percentage of ‘no opinion’ categorized by the domain of the Likert items|
|Average percentage ‘no opinion’ on items in the domain:|
|Dispatch||Prehospital and emergency department||Emergency department|
On dispatch items: p= 0.018 between emergency department and dispatch setting, p=0.013 between emergency department and prehospital setting.
On prehospital and emergency department items: p=0.009 between dispatch and prehospital setting, p=0.022 between dispatch and emergency department.
On emergency department items: p= 0.019 between dispatch and prehospital setting, p= <0.000 between dispatch and emergency department setting.
Hoogervorst et al.
Hoogervorst et al. BMC Health Services Research 2013 13:79 doi:10.1186/1472-6963-13-79