Table 3

Shortcomings in change management skills
Perception Sub-categories
Negative experiences - Lack of concepts and strategies. Although managers received support some felt a need for more support due to shortcomings in their change management skills.
- Managers lack training in the administrative and financial skills required following the transition.
- Managers have difficulty remaining updated on changes in regulations.
- Managers feel mental pressure due to changes that needed to be carried out swiftly, including reducing or transferring staff

Maun et al.

Maun et al. BMC Health Services Research 2013 13:382   doi:10.1186/1472-6963-13-382

Open Data