|Shortcomings in change management skills|
|Negative experiences||- Lack of concepts and strategies. Although managers received support some felt a need for more support due to shortcomings in their change management skills.|
|- Managers lack training in the administrative and financial skills required following the transition.|
|- Managers have difficulty remaining updated on changes in regulations.|
|- Managers feel mental pressure due to changes that needed to be carried out swiftly, including reducing or transferring staff|
Maun et al.
Maun et al. BMC Health Services Research 2013 13:382 doi:10.1186/1472-6963-13-382