Table 2

Items concerning setting performance standards (n=276)
Item description Disagree Undecided Agree Total
n % n % n % n %
All health care workers are familiar with the organization’s mission towards clients 28 10.1 55 19.9 193 69.9 276 99.9
I have a clear job description 82 29.7 0 0.0 194 70.3 276 100.0
The performance standards are clear 55 19.9 28 10.1 193 69.9 276 99.9
There are appropriate performance indicators to assess the health care worker’s performance 83 30.1 0 0.0 193 69.9 276 100.0
Targets are set for activities to be achieved in a given period 27 9.8 55 19.9 194 70.3 276 100.0
The performance standards, indicators, and targets are communicated to all departments to ensure that health care workers understand them 55 19.9 55 19.9 166 60.1 276 99.9
This organization regularly reports the performance of standards, indicators and targets to the external stakeholders 82 29.7 28 10.1 166 60.1 276 99.9
All the stakeholders in this organization participate in setting performance standards 82 29.7 28 10.1 166 60.1 276 99.9

Lutwama et al.

Lutwama et al. BMC Health Services Research 2013 13:355   doi:10.1186/1472-6963-13-355

Open Data