Table 4 |
|
| Coding framework: key themes and concepts from participant interviews | |
| Theme | Sub-themes |
| 1. Personal details | 1.1 Age group |
| 1.2 Gender | |
| 1.3 Household arrangements | |
| 1.4 Employment status | |
| 1.5 Length of time at centre | |
| 1.6 Reported causal factors associated with literacy | |
| 1.7 Literacy learning needs | |
| 1.8 Reasons for seeking help with literacy | |
| 1.9 Health status | |
| 2. Literacy-related life history | 2.1 Education |
| 2.2 Employment | |
| 3. Communication and relationships with healthcare staff | 3.1 Written communication |
| 3.2 Spoken communication | |
| 3.3 Relationships with GPs | |
| 3.4 Relationships with other healthcare staff | |
| 3.5 Other issues | |
| 4. Disclosure of literacy difficulties | 4.1 Disclosure to healthcare staff |
| 4.2 Disclosure to others | |
| 4.3 Selective disclosure | |
| 4.4 Strategies to avoid disclosure | |
| 4.5 Other issues | |
| 5. Coping strategies to access services and carry out self-care activities | 5.1 Asking for help |
| 5.2 The role of others | |
| 5.3 Coping devices | |
| 5.4 Other | |
| 6. Health literacy | 6.1 Accessing and navigating health services |
| 6.2 Obtaining and using health information | |
| 6.3 Knowledge and understanding of health conditions and treatment | |
| 6.4 Other issues | |
| 7. Mental wellbeing | 7.1 General mental wellbeing |
| 7.2 Problem attribution | |
| 7.3 Stigma | |
| 7.4 Stress | |
| 7.5 Confidence | |
| 7.6 Social experiences | |
| 7.7 Other | |
| 8. Suggested changes to health service | 8.1 Written communication |
| 8.2 Spoken communication | |
| 8.3 Hospital environment | |
| 8.4 Awareness and acknowledgement of low literacy | |
| 8.5 Facilitating disclosure of low literacy | |
| 8.6 Avoiding disclosure of low literacy | |
| 8.7 Other issues | |
Easton et al.
Easton et al. BMC Health Services Research 2013 13:319 doi:10.1186/1472-6963-13-319
