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Open Access Research article

Patient preference for involvement, experienced involvement, decisional conflict, and satisfaction with physician: a structural equation model test

Lars P Hölzel1*, Levente Kriston2 and Martin Härter2

Author Affiliations

1 Division of Psychiatry and Psychotherapy, Clinical Epidemiology and Health Services Research, University Medical Center Freiburg, Freiburg, Germany

2 Department of Medical Psychology, University Medical Center Hamburg-Eppendorf, Hamburg, Germany

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BMC Health Services Research 2013, 13:231  doi:10.1186/1472-6963-13-231

Published: 25 June 2013

Abstract

Background

A comprehensive model of the relationships among different shared decision-making related constructs and their effects on patient-relevant outcomes is largely missing. Objective of our study was the development of a model linking decision-making in medical encounters to an intermediate and a long-term endpoint. The following hypotheses were tested: physicians are more likely to involve patients who have a preference for participation and are willing to take responsibility in the medical decision-making process, increased patient involvement decreases decisional conflict, and lower decisional conflict favourably influences patient satisfaction with the physician.

Methods

This model was tested in a German primary care sample (N = 1,913). Psychometrically tested instruments were administered to assess the following: patients’ preference for being involved in medical decision-making, patients’ experienced involvement in medical decision-making, decisional conflict, and satisfaction with the primary care provider. Structural equation modelling was used to explore multiple associations. The model was tested and adjusted in a development sub-sample and cross-validated in a confirmatory sample. Demographic and clinical characteristics were accounted for as possible confounders.

Results

Local and global indexes suggested an acceptable fit between the theoretical model and the data. Increased patient involvement was strongly associated with decreased decisional conflict (standardised regression coefficient Β = −.73). Both high experienced involvement (Β = .34) and low decisional conflict (B = -.28) predicted higher satisfaction with the physician. Patients’ preference for involvement was negatively associated with the experienced involvement (B = −.24).

Conclusion

Altogether, our model could be largely corroborated by the collected empirical data except the unexpected negative association between preference for involvement and experienced involvement. Future research on the associations among different SDM-related constructs should incorporate longitudinal studies in order to strengthen the hypothesis of causal associations.

Keywords:
Patient Preference; Informed Choice; Decision-making; Patient-caregiver Communication; Patient Satisfaction