Table 2

Outcome indicators assessed for each eligible study included in the review
Number Outcomes
1 Patient-provider communication
2 Monitor treatment response
3 Detect unrecognised problems
4 Changes to patient health behaviour
5 Changes to patient management
6 Improved patient satisfaction
7 Improved health outcomes
8 Strong & effective quality improvement
9 Increased transparency, accountability, public reporting
10 Better system performance (monitoring, planning, financing; evaluating, responding)
11 Mediating variables on the effect (both at individual and organisation level)
12 Possible subgroup effects

Note: Both 11 & 12 are combined in the summarising tables as few studies have explored such issues.

Chen et al.

Chen et al. BMC Health Services Research 2013 13:211   doi:10.1186/1472-6963-13-211

Open Data