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Implementation and effectiveness of 'care navigation', coordinated management for people with complex chronic illness: rationale and methods of a randomised controlled trial

Natalie Plant, Kylie-Ann Mallitt, Patrick J Kelly, Tim Usherwood, James Gillespie, Steven Boyages, Stephen Jan, Justin McNab, Beverley M Essue, Kathy Gradidge, Nereus Maranan, David Ralphs, Clive Aspin and Stephen Leeder*

BMC Health Services Research 2013, 13:164  doi:10.1186/1472-6963-13-164