Table 5

Logistic regression of explanatory variables against outcome of being “Highly Satisfied”
First model, all variables Adjusted odds ratio* (95% CI)
Centre: A 1
    B 1.1 (0.71 to 1.66)
Office hours 1
Out-of-hours 1.1 (0.76 to 1.72)
First time user 1
Used the centre before 0.84 (0.58 to 1.21)
Patient reported waiting time (mins) 0.98 (0.97 to 0.98)
Convenience of the location mean Likert scale (1–5) score 1.8 (1.26 to 2.43)
Seen by one health care professional 1
Seen by more than one health care professional 0.9 (0.58 to 1.61)
Sex
Male 1
Female 1.1 (0.74 to 1.54)
Age Group
0 – 15 1
16 – 24 0.4 (0.24 to 0.75)
25 – 44 0.8 (0.48 to 1.41)
45 – 64 1.4 (0.77 to 2.46)
65 + 3.4 (1.36 to 8.46)

*Adjusted for other variables in model.

Arain et al.

Arain et al. BMC Health Services Research 2013 13:142   doi:10.1186/1472-6963-13-142

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