Table 4

Treatment aspect and Patients perception on health care provider interaction as predictor of patient satisfaction at public health facilities of Sidama zone, South Ethiopia, from March to April 2011
Explanatory variable No (%) P-value Un standardized B coefficient Standardized B coefficient 95% CI for B
Health status
Very well * 288(54.2)
Good 234(44.1) 0.001 −0.653 −0.141 −1.044, -0.263
Not good 9(1.7) 0.000 −3.021 −0.169 −4.522, -1.519
Treatment phase
Intensive phase 155(29.2) 0.015 0.537 0.106 0.107, 0.967
Continuation phase* 376(70.8)
Constant 1.919 0.856, 2.98
Perceived professional care 0.00 0.138 0.315 0.099, 0.178
Perceived time spent with health care provider 0.00 0.354 0.156 0.170, 0.538
Perceived accessibility 0.000 0.230 0.185 0.132, 0.328
Perceived technical competency 0.001 0.100 0.106 0.040, 0.160
Perceived convenience (cleanliness) 0.004 0.162 0.099 0.52, 0.272
Perceived consultation and relational empathy 0.007 0.029 0.109 0.008, 0.050
Constant 10.914
Perceived waiting time 0.00 0.262 0.271 0.183, 0.342

*Reference category (highest frequency taken as reference category).

Nezenega et al.

Nezenega et al. BMC Health Services Research 2013 13:110   doi:10.1186/1472-6963-13-110

Open Data